Size Adjustment Guarantee

In line with ASSEEL ONLINE’s commitment to providing a safe and comfortable shopping experience, and due to the sensitive hygienic nature of intimate apparel, we do not offer traditional returns. Instead, we provide a Size Adjustment Code service as a flexible solution that ensures your comfort while maintaining the highest safety standards.

✅ Size Adjustment Code Mechanism

If the size is not suitable, a one-time discount code linked to the same order number will be issued after you receive your order. This code allows you to reorder the same product in the correct size with a discount of up to 50% off the product price.

⏳ Code Validity

The code is valid for 7 days only from the date of order delivery. It will automatically expire after this period and cannot be reactivated.

📌 Code Usage Conditions

The code applies to the same product only and does not cover different products or styles.
The code cannot be combined with any other promotions or discounts.
The code is non-transferable, cannot be shared, and is valid for one-time use only.
Using the code does not create any future entitlement to replacements or claims.

🚫 Non-Eligible Products

ASSEEL ONLINE reserves the right to exclude certain products from the Size Adjustment Code service. This will be clearly indicated on the product page where applicable.

If the Required Size Is Unavailable

If the requested size is unavailable when attempting to use the code, we offer one of the following solutions:

• Reactivating the code for a limited period until the size is restocked (if replenishment is expected).
• Converting the code value into store credit that can be used to purchase another product within the same price category.

⚠️ Cash refunds are not permitted in this case. Compensation is limited strictly to the options outlined above.

🔍 Order Review

ASSEEL ONLINE reserves the right to review all size adjustment requests and take appropriate action in cases of suspected misuse or violation of the policy, ensuring fairness for all customers.

⭐ Important Recommendations Before Ordering

We recommend using the Size Guide before completing your purchase.
If you are between sizes, we recommend choosing the larger size for better comfort and support.

Completing a purchase constitutes explicit agreement to this policy. ASSEEL ONLINE reserves the right to amend or update this policy without prior notice, in accordance with applicable regulations.